Effective Date: 02-02-2024

This Cancellation and Refund Policy applies to users of Crypto Forensic Technology online education website (the "www.upi.ind.in"). By using our services, you agree to abide by the terms outlined in this policy.

1. Cancellation Policy: a. Courses and Subscriptions: Users may cancel their enrollment in a course or subscription at any time. b. Account Termination: Users have the option to terminate their account with us at any time.

2. Refund Policy: a. Course Refunds: We offer a full refund for courses if the user requests a refund within 02 days of purchase, provided that the user has not completed more than 10 % of the course content. b. Subscription Refunds: We offer prorated refunds for subscription services if the user requests a refund within 01 days of the initial subscription purchase. c. Refund Process: To request a refund, users must contact our customer support team with their refund request and provide relevant details, including the reason for the refund request and proof of purchase. d. Refund Method: Refunds will be issued to the original payment method used for the purchase within 15 business days of approval.

3. Non-Refundable Items: a. Completed Courses: No refunds will be provided for courses that have been completed by the user. b. Partially Completed Courses: Users who have completed more than 10% of a course will not be eligible for a refund. c. Digital Products: No refunds will be provided for digital products, downloadable content, or access to exclusive resources.

4. Exceptions: a. Extenuating Circumstances: We understand that certain situations may warrant exceptions to our standard refund policy. In such cases, users are encouraged to contact our customer support team to discuss their circumstances. b. Technical Issues: If a user encounters technical issues that prevent them from accessing or completing a course, we will make every effort to resolve the issue or provide an alternative solution.

5. Changes to this Policy: a. We reserve the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Website. b. Users are encouraged to review this policy periodically for any changes. Your continued use of the Website after the posting of changes constitutes your acceptance of such changes.

6. Contact Us: a. If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at support@upi.ind.in

By using our Website and services, you agree to comply with the terms outlined in this Cancellation and Refund Policy.